We at Dipti Chemicals (, “We”, “Us”, “Our” or “Dipti
Chemicals”) respect your privacy and want you to understand how we collect,
regard to the collection, handling, storing, disclosing and otherwise using any
information that we collect from you, directly or indirectly (“Information”),
including Personal Information and SPD and describes your rights to access,
correct, or restrict our use of your personal data.
In pursuance of our obligation under Section 43A of the
Information Technology Act 2000 (hereinafter the “IT Act”) and Rule 4 of the
Information Technology Rules, 2011 (reasonable security practices and
procedures and sensitive personal data or information, and Regulation 3(1) of
the Information Technology (Intermediaries Guidelines) Rules, 2011, we present
allows you to access the Website and avail any of the Services offered by Us.
By accessing and/or using the Website and/or Services that we
use the Services. To clarify, users who subscribe to Our Services must attain
the age of majority under Law in their respective jurisdiction. Individuals who
are under the relevant age of majority may utilize the Services only under the
supervision and approval of their parents and/or legal guardian.
Further, Dipti Chemicals retains the right at any time to deny or suspend
access to all, or any part of, the service to anyone who Dipti Chemicals
Please note that “We”, “Us”, “Our”, “User”, “You”, “Your” are
not case-sensitive and even when not capitalized shall have the meanings
“Personal Information” shall mean any Information that relates
to a natural person, which, either directly or indirectly, in combination with
other information available or likely to be available to a body corporate, is
capable of identifying such person, which may include, but is not limited to,
Your contact number, residential address, driving license, gender, and other
such details that We may require in order for You to use Our Services;
“SPD” or “Sensitive Personal Data” shall have the meaning
assigned to this term under the IT (Reasonable Security Practices and
Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI
Rules”), and includes any analogous meaning(s) provided under applicable Laws;
We have a customer support team that will address your
grievances through email and voice call. For queries to be addressed through
email, users can reach out to email@example.com. The chat and voice call
details are as follows: 8522869666
For data related issues, users can contact our IT Head/Security
officer at: firstname.lastname@example.org
Users can also contact our respective grievance officer for any
kind of grievance related to the content, features, offers, subscription and/or
payment related queries. Our Grievance Officer can be reached at email@example.com.
Collected from You
Personal Information: We may collect the following Personal
Your contact details including your name, email address and
contact phone number;
Details regarding conversations we have had with you;
Information relevant to matters we conduct on behalf of our
Other information relevant to you that we may require from time
Non-Personal Information: You can access Our Website without
disclosing any Personal Information, although the Services, in whole or part,
require you to provide your personal Information. If you choose not to use Our
Services, then the only Information collected will be ‘the Information that
cannot be used to identify You (“Non-Personal Information”). Non-Personal
Information may include the last web pages you have visited.
Anonymized Information: We collect anonymous Information from
You when you access Our Website to monitor traffic and fix bugs. For example,
we collect information like web requests, the data sent in response to such
requests, the internet protocol address, the browser type, the browser
language, and a timestamp for the request.
SPD: We also collect through our Website, or through third-party
platforms being hosted by us, SPD that you provide to us when you create an
Account for any of the Services. This Information may include, among other
things, your name, billing address, email address, contact number, tax
identification numbers, Login Credentials. We may also collect your bank
account Information. Apart from the aforementioned, we do not collect any of
your financial Information, and all payments are processed by third-party payment
gateway providers. However, we do not store such financial information on our
we collect automatically
Your Device Information: Log Information, hardware model,
operating system version, unique device identifiers, and IP Information
including geographical location Information, and usage Information.
collect Information such as URL that you just came from, which URL you would go
to next, your computer browsing Information, your IP address, other Information
associated with your interaction with the Website. This Information is
collected and analyzed on an aggregated basis so as to render the Services in
an efficient manner to you.
we collect from third parties
We may receive your Information when you access or log in to a
third-party site, e.g., Facebook, WhatsApp from our Website or when you respond
to our Ads on such third-party platforms. This may include some of your
Personal Information or SPD available from the third-party site. Please note
that the Information we obtain from such third-party platforms is often
dependent on their privacy policies and/or on your preferences as to what
Information you have consented to share with them, so and further.
We enter into arrangements with third parties to serve Ads on
our behalf across the Internet for e.g. Google search engine, social networking
sites, such as Facebook, Instagram and LinkedIn. They may collect or store
Information about your visits to our Website and your interaction with our
Services. They may also use Information about your visits to Our platforms and
to other websites similar to us to target advertisements for goods and services
or for any other purpose. This Information is collected through the use of
industry standard technology used by most major websites. Such third parties
are not permitted by Dipti Chemicals to sell or share your Personal Information
as part of this process. If such third parties sell or share the Personal
Information as part of the process, Dipti Chemicals’s liability shall be
limited to providing you with reasonable assistance in any action you may
choose to take against such third parties, solely at your cost and expense.
We have third-party sales and marketing affiliates who may
collect your Information through one of the various channels owned by them and
share this Information with us, based on your interest in our Products
Use of Information
The collected Information, including Personal Information and/or
SPD, will be used for the following purposes only:
Operate, Maintain and Improve Our Website: We may use the
Information collected from You and also the Information you provided to Us for
creating and improving features on Our Website and also in Our Services to
provide a customized online shopping experience tailored for You, and best
suited to meet Your shopping needs.
Communication: We may use the Information we collect to respond
to your questions or interest shown in our Services, and to send you updates
about new Services or Products listed on Our Website or send the same
Information through third parties, via email, SMS, phone call or any other
medium. If You have provided Your mobile number or any other contact
information (“Mobile Contact Number”) to Us, either directly through email or
creating an Account on our Website or through any other means, We will
directly, or indirectly through a third-party, get in touch with you on Your
Mobile Contact Number to give You the Information identified in this Clause. By
You on Your Mobile Contact Number for the purposes mentioned in Our Privacy
Security and Quality Control: We may use the Information to
facilitate the Services’ technical functioning, including troubleshooting and
resolving issues, securing the Services, and preventing fraud and abuse; for
detecting violations of the Terms of Service, and supervising uses, misuses,
and potential misuses of the Website and/or the Services.
Marketing and Promotional Activities: To the extent any Personal
Information collected by us contains images of you, you grant Dipti Chemicals a
limited, non-exclusive right to use, reproduce, distribute, or prepare
derivative works of or publicly display such images and/or your likeness in
relation to the Services availed by You on our Website for marketing purposes.
We may use your photograph along with your feedback for Ads/and or social media
posts to highlight our learners’ accomplishments and achievements.
Compliance with legal obligations: We may use the Information
for the purpose of responding to court orders, or other legal process; and
investigating, preventing, or taking action regarding illegal activities,
suspected fraud, security or technical issues, or to protect the rights,
property, or safety of Dipti Chemicals, Dipti Chemicals Affiliates, or others,
and as otherwise required by applicable law.
Save and except anonymized Information, We do not share any
purposes other than those provided in this Clause. we may disclose this
Information to the following persons (that includes both Dipti Chemicals
Affiliates as well as third party service providers):
Users’ data will be used by the marketing team to send
User’s Account Information and Personal Information and/or SPD
will be used by the customer support team to address any issues raised by the
users or preventive mechanism.
Transaction data will be used by the finance team.
The statistics and analytics team will access the user’s data
for processing click and session, events.
The IT Team will have the users IP address and location
The third-party “Software-as-a-Service” provider(s) of Dipti
Chemicals will access the relevant and necessary Information of the Users in
relation to the Services and the Content.
Third-party payment gateways and other payment service providers
will be able to access the necessary financial details of the Users.
For legal reasons: As stated above, we will share your
Information with third parties if we in good faith believe that such sharing is
necessary to comply with any Dipti Chemicals’s legal obligation, including
meeting any applicable Laws, regulation, investigation of potential violations;
detecting, preventing, or otherwise addressing fraud, security or technical
issues; protecting against any harm to the rights, property or safety of Dipti
Chemicals, our users or the public as required or permitted by law (including
With your consent: We will share any of your Personal
Information or SPD for any other purpose not stated herein, only after you have
given us your consent to do so with any third party.
We provide access to or share your Information with third
parties who perform Services on our behalf or whom we commercial relationship
to provide certain integrated resources in relation to our Services. They have
access to our Website to perform services for use, but are prohibited from
using your Information for any other purposes. They provide a variety of
services to us, including providing a platform for the administration,
documentation, tracking, reporting, automation and delivery of Products listed
on our Website. Also, we use certain third-party platforms to collect your
Information (such as Amazon Web Services, Typeform or Google Forms), as a
consequence of which, your Information may be stored on their servers.
Please note that any Personal Information that is voluntarily
displayed by you on the Website may be used by third parties for unsolicited
purposes. Please note that Dipti Chemicals shall not be liable for such
unsolicited use by third parties of your Personal Information that has been
voluntarily displayed by you.
Dipti Chemicals requires third parties to abide by this Privacy
Policy and applicable Laws; handle Personal Information in a confidential
manner and maintain adequate security; and use Personal Information only as
needed to fulfill the relevant purpose(s).
We and the third parties obtaining your Information retain your
Information in a manner that identifies you only for the time period necessary
for fulfilling the purposes mentioned under this Policy.
Dipti Chemicals stores Information, including Personal
Information, on its own servers and also on servers of companies that Dipti
Chemicals engages to provide it with certain services. Each of our Affiliates
and service providers also stores Information, including Personal Information,
on its own servers.
Cookies are small pieces of Information saved by your browser
onto your computer or other device used to access the Website and/or Services.
Cookies are used to record various aspects of your visit and to assist Dipti
Chemicals to provide you with a better experience.
user and allows us to serve you in an efficient and better way, and to
personalize your experience at Our Website or while using our Services. These
cookies do not retain your Personal Information.
You can always choose not to provide the requested
Information to us, even though it may result you in not being in a position to
avail the Services on Our Website.
You shall have the right to access your Personal Information
and/or SPD that we hold and raise a request with us for rectifying, modifying
or deleting your Personal Information and/or SPD by raising a request to our
customer support/grievance officer, with the necessary contact details provided
Our customer support/grievance officer shall process your
request and revert to You within 30 days from the date of such request.
If you think that any of your Personal Information and/or SPD
that we hold is inappropriate/incorrect/inaccurate, and you want us to rectify
the same, OR If you want to access any of your Personal Information and/or SPD,
you can approach us at firstname.lastname@example.org, or reach us out at 8522869666.
If you want to withdraw your consent or raise any objection to
the use of your Information for receiving any direct marketing Information to
which you previously opted-in, you can do so by unsubscribing to such direct
marketing by contacting our customer support at above mentioned addresses. If
you withdraw/object your consent, our use of your Information before you withdrew/objected
shall still be lawful.
of Your Information
We, as well as third parties obtaining your Information, are
committed to ensuring that your personal Information is protected and secure
with us. In order to prevent unauthorized access or divulgence of your personal
Information, we, as well as third parties obtaining your Information, have put
in place suitable technical and organizational measures (such as physical,
electronic and managerial procedures) to safeguard and secure the personal Information
we collect from You.
We have appointed “Data Protection Officers” who will protect
your Information and help withstand it from breach.
We perform periodical “Data Protection Impact Assessment” to
identify risks to user Information and “Data Protection Compliance Reviews” to
ensure those risks are addressed.
All the Information we collect from you is in encrypted form by
Secure Server Software (SSL) before it is sent to Us, and from Us to other
Identity theft and the practice currently known as “phishing”
are of great concern to us. Safeguarding Information to help protect you from
identity theft is a top priority. We do not and will not at any time request
your credit card, or debit card, PIN in a non-secure, or unsolicited e-mail, or
We use support services of third-party platforms and/or
companies to direct you to payment gateways when you opt to pay for our
Services. Your financial Information is collected, stored and retained by such
third-party platforms. We and such third-party platforms undertake measures
designed to provide a security level that is appropriate to the risks of
processing your personal Information. However, you are requested to check and
how such third-party platforms handle your Information.
We cannot ensure that all of your private communications and
other Personal Information and/or SPD (including sensitive Information like
demographic Information and contact Information) will never be disclosed in
committed to protecting your privacy, we do not promise, and you should not
expect, that your Personal Information will always remain private. As a user of
the Website or Services, you understand and agree that you assume all
responsibility and risk for your use of the Website or Services, the internet
generally, and the documents you post or access and for your conduct on and off
contact, the Data Protection Officer appointed by us in accordance with the
provisions of IT Act and SPDI Rules at email@example.com
You may also write to us at: firstname.lastname@example.org